Frequently Asked Questions

Questions? Excellent. We have answers, policies, and only a modest amount of attitude.

Orders and Offers

What are your current card and sticker offers?

Buy 3 cards and get your 4th free. Buying stickers instead? Buy 4 stickers and get your 5th free. Add the eligible items to your cart and check that the offer appears before completing checkout.

Can I change or cancel my order?

Email us at info@impishgreetings.com as soon as possible. We process orders quickly, so we can’t guarantee changes or cancellations after an order has entered processing, but we’ll do our best.

Shipping

Where do you ship?

We currently ship within the United States only.

How much is shipping?

Orders from $0.00–$19.99 ship for a $3.95 flat rate. Orders from $20.00–$54.99 ship for a $6.95 flat rate. Orders of $55 or more ship free.

How quickly will my order ship?

Orders are processed within 24 hours. Orders received on weekends are processed on the next business day.

When should my order arrive?

Orders usually arrive within 3–6 business days, depending on location. We ship through USPS, and you’ll receive a confirmation email with tracking information after your order ships.

What if my package is lost or damaged?

Please email info@impishgreetings.com within 7 days of the expected delivery date. If something arrived damaged, defective, or simply wrong, include your order number and photos when possible so we can make it right without playing twenty questions.

Cards and Gifts

Are your greeting cards blank inside?

Our greeting cards are blank inside unless the product page says otherwise. The outside brings the joke; the inside is your opportunity to make things better or considerably worse.

Do cards come with envelopes?

Cards include a coordinating envelope unless the product page states otherwise. Check the individual listing for exact size, materials, packaging, and other details.

Will colors and sizes look exactly the same as they do on my screen?

We do our best to photograph products accurately, but screens have opinions. Color can vary slightly by device, and exact dimensions are listed on each product page when available.

Returns and Problems

What is your return policy?

You have 30 days after receiving your order to request a return. Items must be unused, in their original condition and packaging, with proof of purchase. Email info@impishgreetings.com before sending anything back. Returns sent without prior approval won’t be accepted.

Are any items non-returnable?

Sale items, gift cards, personalized or custom products, personal-care goods, perishable goods, and certain hazardous or flammable products can’t be returned. Contact us if you’re unsure about a specific item.

How do refunds work?

After an approved return is received and inspected, we’ll let you know whether the refund was approved. Approved refunds are returned to the original payment method within 10 business days, although your bank or card issuer may need additional processing time.

Still Need Help?

How can I contact Impish Greetings?

Email us at info@impishgreetings.com. Include your order number when your question is order-related. It saves everyone a round of email ping-pong.